BANKING & FINANCIAL INSTITUTIONS

Regulating Financial Services, Protecting Montanans

MORTGAGE AND CONSUMER FINANCE

Notice Related to COVID-19

Due to the health risk associated with COVID-19, the Division is temporarily allowing licensed mortgage loan originators (MLO), loan processors, and underwriters to work from home, whether located in Montana or another state, even if the home is not a licensed branch. All other provisions of the Montana Mortgage Act remain in place. While it is up to the company and the MLO to decide whether consumers go to MLO licensed branch homes, if MLOs work from an unlicensed branch home, they must not have consumers come to the home. Additionally, these following data security measures must be followed:

  • The licensed MLO must be able to access the licensed mortgage company's secure origination system (including a cloud-based system) directly from any out-of-office device that mortgage loan officer uses, using a virtual private network (VPN) or other similar system that requires passwords or other forms of authentication to access.
  • All security updates, patches, or other alterations to the device's security must be maintained.
  • Physical business records are maintained at the books and records location that is on file with the Division.

This guidance also applies to other non-depository licensees and their employees. Questions about this may be sent to mortgagelicensing@mt.gov.
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