Communication with DBFI During Pandemic


Effective March 16, 2020 the Division has mandated telework for office staff.  Staff will not be onsite to receive or process incoming mail.  Please send written correspondence as directed below.  If you have any questions on how to send documents electronically or on how to use the File Transfer Service, please contact our office at 406-841-2920.  Calling our office, even during this period of mandated telework for the Division, will connect you with an administrative professional who will connect you with appropriate personnel. 

Email:  Written communication can be sent to the Division by email at  Division staff monitor this email account and will forward to the appropriate employees. Written communication related to mortgage/ consumer finance licensing can be sent to the Division by email at

File Transfer Service:  Communication that is confidential in nature or consists of large-size documents can be sent to through Montana's secure File Transfer Service.  Instructions on how to create an account and use the system are available on our website.

Contact Information:  Division employee contact information is available on our website.  To send an email, click on the employee's name.  Calls placed to work phone numbers are being routed to employee's cell phones.